Dear Friends of the Diocese of Charleston,
As you may have heard, Blackbaud was recently the subject of a ransomware attack affecting its data-based solutions product(s). We were notified of the incident on July 16, 2020 because the Diocese of Charleston uses Blackbaud’s "Raiser’s Edge" product to record donor information. Our back-up data in Raiser’s Edge was part of the breach. We have been assured that none of your confidential personal information was exposed, because any sensitive identification numbers for financial accounts were encrypted and unreadable by the cybercriminal. The information that may have been compromised included first/last name, contact information, including email addresses, and your giving history.
Blackbaud paid the ransom required to regain full access to its system and keep its records private. Based on its forensic evaluation and investigation, conducted in part by the FBI, Blackbaud has assured us that they have no reason to believe any data went beyond the cybercriminal, was or will be misused, or will be disseminated or otherwise made available publicly. The internal evaluation we had done on the advice of cyber counsel we retained in connection with this matter gave us no reason to question Blackbaud’s assurances. We continue to monitor the situation with Blackbaud and the steps they are taking to prevent this type of incident in the future.
We are very grateful for your support of the Diocese and value the trust you’ve placed in us, which is the reason we are notifying you of this security incident.
If you have any questions regarding this matter, please contact Carrie Mummert, Director of the Diocese’s Office of Stewardship and Mission Advancement, at 843-261-0435 or firstname.lastname@example.org.